Due to an utterly ridiculous policy at AT&T, I will be Internetless until the 13th. Well, we’ll have access via our phones. But that’s it.
I’m not really concerned about being internet-free for 3.5 days. What I am annoyed about if AT&T’s ridiculous policy concerning cancellations. We had intended to go with a cable company, so that didn’t work out so we called AT&T to cancel our cancellation.
And they couldn’t.
Quite frankly, I don’t believe them. I think it’s a matter of they wouldn’t.
Why would you have a policy in place where you cannot cancel a cancellation? A customer was planning to leave; why make it harder to have them come back or change their mind? We are having to start over with a new account. Which they can’t turn on until the 13th.
So, for the next 3 days, we will be reliving the 80s (we were early adopters of the Internet and have had some sort of online access since 88 or so). Kinda.
So if you use AT&T, think very carefully about taking any actions. Because it’s like having that action inscribed in stone–instead of in electrons.